Frequently Asked Questions: Getting Started/The Basics
Q: How do I get an account?
A: Request a demo from us and receive a free trial here. If you are satisfied with the product you may start a subscription at any time.
Q: I can't remember my password...
A: You can reset your password by visiting the InRule Process Automation login page and clicking on the link Forgot your password? Fill out the e-mail address associated with your account, and you will receive an e-mail with further instructions. If you cannot remember the correct e-mail address, please contact Process Automation support via the form or by email.
Q: I’ve used the Forgot your password? link but I haven’t received an e-mail...
A: It can take a few minutes for the e-mail to arrive. If you still do not get a message, please contact Process Automation support via the form or by email.
Q: I can’t log in to Process Automation...
A: Your account may be disabled. This can happen for a number of reasons:
Too many login attempts. After four failed login attempts your account will be disabled. To have your account re-enabled, please contact Process Automation support via the form or by email.
The contract owner or contract administrator has disabled you. Please contact the contract owner or contract administrator for more information
Q: How can I change my home page?
A: Please see our article My Default Space in the Start page article.
Q: How do I get to my start page?
A: Please see our article My Startpage.
Q: How does the administration of spaces, users and groups work?
A: Please see our articles Spaces and My account.
Q: Does Process Automation support different languages?
A: Currently Process Automation supports Swedish and English.
Q: Is Process Automation available on Mac or on browsers other than Internet Explorer?
A: Yes it is. We aim to support all modern browsers.